Crisis Community Resources & Emergency Services

Call 1-800-448-3000

The Adult's Guide to Youth Services This guide is produced by the Rochester-Monroe County Youth Bureau, a division of the Monroe County Department of Human Services with the support of community organizations, parents, and youth volunteers in response to identified community needs. Download the latest guide

Call 2-1-1, state your need, and receive immediate information. 2-1-1 is a free call. 2-1-1/LIFE LINE is a 24-hours-a-day/7-days-a-week crisis/suicide intervention program and Information & Referral (I&R) service for: emergency food, shelter, clothing, crisis counseling, substance abuse issues, employment, financial and legal issues, physical and mental health needs, and more. Spanish-speaking tele-counselors and telephone translation services are available. Also 211 is the number to reach out to the Mobile Crisis Team- When calling 211 tell them that you would like to have Mobile Crisis come out to the home for either an evaluation or a wellness check – They will pass the message onto them and they will call you back with an appointment.

1-866-488-7386 Trevor Project